E-commerce teams
Keep product and order questions organized, give shoppers a direct way to contact your team, and track issues that need follow-through.
Website conversations · customer context · tickets · team handoff
Solutions for teams who serve customers
Different businesses. The same need to follow through.
Use Kamflo to bring the conversations, customer context and team work behind your customer experience into one place.
SaaS & digital services
Connect onboarding questions and support conversations with the customer history your team needs to give a useful response.
Shared conversations · help content · customer profiles · requests
Service businesses
Coordinate enquiries, follow-ups and customer issues across the people responsible for delivering the service.
Customer conversations · assignments · internal notes · resolution
Growing support teams
Give teammates shared customer context, define access by role and bring the right person into an issue when it needs more attention.
Team roles · permissions · escalation · shared context